Thank you for shopping with NooriVa Light. We are committed to processing and delivering your order as quickly and safely as possible. Please review our shipping policy below for important information regarding order processing, delivery times, tracking, and shipping responsibilities.
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, promotional events, or holidays, processing times may be slightly extended.
Estimated delivery times vary depending on the destination country and shipping carrier.
Delivery times are estimates and may occasionally be affected by customs clearance procedures, severe weather conditions, public holidays, carrier delays, or other circumstances beyond our control.
For customers who require faster delivery, expedited shipping options may be available at checkout depending on the destination.
Expedited orders are typically processed within 1–2 business days after payment confirmation.
Expedited delivery estimates may occasionally be affected by customs inspections, carrier delays, weather conditions, or public holidays.
Shipping charges are calculated at checkout based on the delivery destination and selected shipping method. From time to time, NooriVa Light may offer free shipping promotions on selected products or special campaigns.
Once your order has been shipped, a tracking number will be sent to the email address provided during checkout. Tracking information may take several days to become active after shipment.
Customers are responsible for providing accurate shipping information when placing an order. NooriVa Light cannot be held responsible for packages delivered to incorrect addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately before your order is dispatched.
If your package appears significantly delayed or lost during transit, please contact our customer support team. We will work with the shipping carrier to investigate the issue and provide assistance whenever possible.
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their local authorities. These fees are not included in the product price or shipping cost unless otherwise stated.
If you have any questions regarding shipping, tracking information, delivery estimates, or expedited shipping options, please contact us:
NooriVa Light
Douar Harakat, Marrakech 40000, Morocco
Phone: +212681221647
Email: info@noorivalight.shop
